White Paper: Conversational AI and NLP Analytics Reduces the Dependence and Usage of Traditional BI Tools, and Improves User Adoption and Data Democratization

Conversational AI and NLP Analytics Reducesthe Dependence and Usage of Traditional BI Tools,and Improves User Adoption and Data Democratization The incorporation of Artificial Intelligence (AI) and Natural Language processing (NLP) in existing business intelligence and self-serve analytics tools has had (and will continue to have) […]

White Paper: The Potential of the Citizen Data Scientist Approach and Augmented Analytics

The Potential of the Citizen Data ScientistApproach and Augmented Analytics Understanding the role of a Citizen Data Scientist and the opportunities provided by this approach is the first step in leveraging the Citizen Data Scientist approach. Engaging a vendor and choosing the right Augmented Analytics […]

Smarten Support Portal Updates – October – 2026!

We invite you to explore our latest knowledgebase articles and to join the Smarten user community on Smarten Support Portal. If you have not registered yet, Click Here to obtain your login credentials. Knowledgebase Articles Data Sources : Improving performance for fetching data from the […]

Smarten Support Portal Updates – September – 2026!

We invite you to explore our latest knowledgebase articles and to join the Smarten user community on Smarten Support Portal. If you have not registered yet, Click Here to obtain your login credentials. Knowledgebase Articles Datasets & Cubes : Migration from Cube to Dataset Crosstab […]

ISVs Don’t Need More Raw Data – They Need Smarter Variables

Why ISVs Need Better Variables, Not More Data Here’s a scenario every ISV team knows well. A customer asks for “more insights.” Your team adds another dashboard. Another chart. Another export button. Six months later, that same customer is still asking for more insights. What […]

Why Some Analytics Requests Are Really Product Strategy Questions in Disguise

How Analytics Requests Can Shape ISV Product Strategy A customer submits a request for a new Dashboard filter. An account manager logs it as a feature request, routes it to the backlog, and moves on. Six months later, the same customer requests something similar. The […]

Why ISV Customers Still Ask for Reports After You Give Them Dashboards

Why Dashboards Alone Aren’t Enough for ISV Customers You build a Dashboard for your client. You include charts. You add filters. You release the product. Your client says thanks. The team celebrates. Then, a new email arrives from the client. They ask for a different […]

Why More ISVs Are Trying to Reduce Dependence on Analysts

Why ISVs Are Moving Toward Self-Service Analytics Software companies face a growth wall. Sales teams sign new clients. Product teams build features. Business moves fast. But reporting processes move slow. Vendors often rely on technical teams or data analysts to create reports for customers. This […]

The Most Overlooked Analytics Problem I See in ISVs

Why ISVs Are Designing for Citizen Data Scientists When I started working closely with ISV teams, I assumed the hard conversations would be about product roadmaps, pricing pressure, or competitive positioning. Those come up, but they are rarely what derail a team. The thing that […]

Smarten Support Portal Updates – August – 2026!

We invite you to explore our latest knowledgebase articles and to join the Smarten user community on Smarten Support Portal. If you have not registered yet, Click Here to obtain your login credentials. Knowledgebase Articles Datasets & Cubes : Create dataset using stored procedures in […]

User Adoption of BI Tools Must Include a Value Metric

BI Tool Adoption is Measured by Value to the Organization You implemented a business intelligence (BI) solution, and your IT team, or perhaps your IT consultant, has given you the good news! According to all the evidence provided by user visits, session times and audit […]