White Paper: Conversational AI and NLP Analytics Reduces the Dependence and Usage of Traditional BI Tools, and Improves User Adoption and Data Democratization

Conversational AI and NLP Analytics Reducesthe Dependence and Usage of Traditional BI Tools,and Improves User Adoption and Data Democratization The incorporation of Artificial Intelligence (AI) and Natural Language processing (NLP) in existing business intelligence and self-serve analytics tools has had (and will continue to have) […]

White Paper: The Potential of the Citizen Data Scientist Approach and Augmented Analytics

The Potential of the Citizen Data ScientistApproach and Augmented Analytics Understanding the role of a Citizen Data Scientist and the opportunities provided by this approach is the first step in leveraging the Citizen Data Scientist approach. Engaging a vendor and choosing the right Augmented Analytics […]

Why Some Analytics Requests Are Really Product Strategy Questions in Disguise

How Analytics Requests Can Shape ISV Product Strategy A customer submits a request for a new Dashboard filter. An account manager logs it as a feature request, routes it to the backlog, and moves on. Six months later, the same customer requests something similar. The […]

Why ISV Customers Still Ask for Reports After You Give Them Dashboards

Why Dashboards Alone Aren’t Enough for ISV Customers You build a Dashboard for your client. You include charts. You add filters. You release the product. Your client says thanks. The team celebrates. Then, a new email arrives from the client. They ask for a different […]

Why More ISVs Are Trying to Reduce Dependence on Analysts

Why ISVs Are Moving Toward Self-Service Analytics Software companies face a growth wall. Sales teams sign new clients. Product teams build features. Business moves fast. But reporting processes move slow. Vendors often rely on technical teams or data analysts to create reports for customers. This […]

The Most Overlooked Analytics Problem I See in ISVs

Why ISVs Are Designing for Citizen Data Scientists When I started working closely with ISV teams, I assumed the hard conversations would be about product roadmaps, pricing pressure, or competitive positioning. Those come up, but they are rarely what derail a team. The thing that […]

Smarten Support Portal Updates – August – 2026!

We invite you to explore our latest knowledgebase articles and to join the Smarten user community on Smarten Support Portal. If you have not registered yet, Click Here to obtain your login credentials. Knowledgebase Articles Datasets & Cubes : Create dataset using stored procedures in […]

User Adoption of BI Tools Must Include a Value Metric

BI Tool Adoption is Measured by Value to the Organization You implemented a business intelligence (BI) solution, and your IT team, or perhaps your IT consultant, has given you the good news! According to all the evidence provided by user visits, session times and audit […]

Smarten Support Portal Updates – July – 2026!

We invite you to explore our latest knowledgebase articles and to join the Smarten user community on Smarten Support Portal. If you have not registered yet, Click Here to obtain your login credentials. Knowledgebase Articles Datasets & Cubes : Handling multiple JOINs through Step by […]

AI-Assisted and Low-Code/No-Code BI Tools Enable Citizen Data Scientists

Enable Citizen Data Scientists with AI and Low-Code, No-Code Analytics According to a recent Gartner Survey, 80% of executives believe that automation can be used for any business decision. As businesses pivot to focus more on data and less on opinion or gut feelings, it […]

The First Time an ISV Realizes Their Customers Don’t Need Data Scientists Anymore

Why ISVs Are Designing for Citizen Data Scientists During a routine product review call with a mid-sized software company that had embedded analytics into its platform, I was shocked to learn that customers had begun building their own Predictive Models. These were regular business users […]