Why Data Exports Quietly Undermine Product Value Do your customers export data to Excel or Power BI every week? Do they build their own dashboards outside your product? Do they ask for CSVs even though you already offer reports inside the platform? These signals look […]
Tag: Customer Retention
How ISVs Can Use Embedded Analytics to Boost Retention If you’ve built software, you already know this: customers don’t leave because of price. They leave when the product stops feeling useful. That’s one of the top reasons why churn happens. Independent Software Vendors (ISVs) put […]
Augmented Analytics, Churn Reduction, Customer Retention, Customer Success, Embedded Analytics, ISV, Product Growth, Smarten This article provides a brief explanation of the KMeans Clustering algorithm. What is the KMeans Clustering algorithm? The KMeans Clustering algorithm is a process by which objects are classified into number of groups so that they are as much dissimilar as possible from one group […]
Customer Retention, Data Literacy, Discount Analysis, KMeans Clustering, Marketing, Training for Citizen Data Scientist 