The First Time an ISV Realizes Their Customers Don’t Need Data Scientists Anymore

Why ISVs Are Designing for Citizen Data Scientists During a routine product review call with a mid-sized software company that had embedded analytics into its platform, I was shocked to learn that customers had begun building their own Predictive Models. These were regular business users […]

The Fastest Way ISVs Are Adding Predictive Capabilities – Without Hiring Data Scientists

How ISVs Add Predictive Analytics Without Data Scientists Your customers want more from your software. They no longer settle for simple reports. They want to know what happens next. They want to see future sales trends. They want to identify which customers might leave. They […]

How ISVs Can Let Their Customers Prepare Their Own Data – Without Breaking the Product

Self-Service Data Preparation Without Product Complexity Many software providers want predictive features. Customers ask for trend analysis, churn prediction, demand planning, and smarter recommendations. Complexity rises fast once predictive features enter the roadmap. Questions appear immediately. How much Data Preparation should users handle alone? How […]

When Analytics Becomes a Point of Disagreement Between ISVs and Their Customers

Why Customers Stop Trusting Your Analytics I still remember the first time a customer called out mid-demo. The numbers on screen were accurate, but the customer’s team had a different set of figures pulled from their internal system. What followed wasn’t a technical conversation. It […]