The Client is a premier not-for-profit institution in India, established as an independent organization with strong government and industry backing, and widely recognized for leadership in the electrical power testing, certification, inspection, and research domain.
Operating through a pan-India network of advanced laboratories and regional centers, the Client delivers specialized services including electrical equipment testing, field services, quality assurance, compliance certification, and applied research and development. Client operations support manufacturers, utilities, government bodies, and infrastructure providers across the power and energy ecosystem.
The Client organization provides services to thousands of customers, ensuring adherence to national and international electrical standards, and operating under multiple accreditation frameworks. With a mandate cantered on safety, reliability, compliance, and innovation, the Client plays a critical role in strengthening the electrical infrastructure and industrial quality landscape of India.
By implementing the Smarten augmented analytics solution, the Client successfully unified its fragmented data landscape, automated enterprise reporting, and enabled real-time, department and role-based insights. Interactive dashboards and advanced visualizations strengthened decision-making, improved operational efficiency, and enhanced financial planning across functions. This transformation empowered teams to proactively monitor performance, identify improvement opportunities, and foster a strong, data-driven culture across the Client organization.
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