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SaaS
 

Commercial Benefits of SAAS

Software as a Service (SaaS) is an evolving mechanism of delivering software applications to customers over the Internet - as a service.

Instead of installing and maintaining software on their own desktops or servers, customers simply access it via the web. The SaaS provider manages the access to the application, including security, availability and performance - freeing customers from stressful, costly software and hardware management.

In recent years, SaaS model has flourished at an astounding pace because of the benefits it offers to all types and all sizes of business. McKinsey has been reported as saying that SaaS software can reduce the cost of ownership up to 40%, compared to traditional deployments. In addition to the cost advantage, the SaaS model offers numerous benefits over traditional licensed software approaches including:

Key Benefits
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No risk

SaaS offers a no-risk gateway in every sense. SaaS applications involve: 

  • No upfront costs
  • No hardware to purchase or install
  • No implementation
  • No testing of new configuration
  • No troubleshooting
  • No maintenance costs
  • No costly and risky upgrades
  • Little or no IT involvement
  • Try before you buy

SaaS effectively eliminates technology investment risk and leaves no scope for additional hidden costs that usually arise over traditional application life-cycles i.e. ongoing support, maintenance costs or risks related to user acceptance. We all know that software upgrades are a cumbersome task from the start with re-implementing and testing the compatibility, functionality and performance of the new configuration. With SaaS, this costly and risky process is eliminated.

Try Before You Buy

SaaS offers a Try-Before-You-Buy option where users can sign up and use the application before making the decision to purchase - removing several risks involved in software application procurement: 

  • Make smart purchasing decision
  • Evade application procurement risks
  • Perceive true value of application

By evaluating the software application through usage you thoroughly get to know it from technical, functional and acceptance perspective and it gives you the capability to see its true value to your business. In short, SaaS allows you to make a smart purchase without any risk of getting stuck with a futile application.

Higher ROI with Zero Infrastructure

With SaaS you can ensure greater ROI without the Infrastructure and experience: 

  • No investment in expensive infrastructure
  • No IT or application management
  • Optimisation of limited in-house IT resources and capital resource
  • Timely software upgradation

SaaS applications are hosted by the service providers, so customers are not required to invest in expensive infrastructure. SaaS vendors typically host the application in their own data centres providing all the maintenance, backups, upgrades and support activities - with no customer IT or application management hassle. As a SaaS customer you can simply access and use the application through any web browser while the rest is delivered and managed by the SaaS provider.

By reducing the burden of internal IT staff, SaaS helps companies to direct limited in-house IT resources towards more business-oriented ventures. SaaS ensures limited upfront investment in capital and staffing as well as a reduction in software management responsibility, allowing you to direct capital to other core areas of your business. A significant factor that obstructs higher ROI is a delay in the software upgrade process; SaaS vendors effectively handle any software upgrades and provide you with the latest version.

In summary, SaaS acts as an instigator of growth and ensures higher ROI.

No capital outlay

SAAS requires no capital outlay for enterprise-class software purchases: 

  • No hefty upfront licensing costs
  • Small subscription-based pricing
  • Fixed, predictable and easy-to-understand costs for accurate budget planning
  • More saving through precise financial planning

With SAAS, you replace costly upfront licensing fees with smaller, subscription-based pricing - at a fraction of the cost. This not only helps with budgeting annual expenses more accurately, but also results in considerable savings.

OPEX and Not CAPEX

Another lucrative reason for companies to move to a SaaS model is the switch from IT capital expenditures (CapEx) to IT operational expenses (OpEx). IT CapEx is money a company typically spends on buying physical assets to run the business i.e. servers, laptops, networking equipment and enterprise software licenses. By contrast, OpEx is the budget a company allocates for the business operations i.e. telephone service, leased network lines and monthly fees for internet hosting or offsite backup. OpEx is: 

  • Less expensive
  • More fluid and flexible
  • Easy to forecast
  • Represents a real cost of doing business
  • Allows to manage from your or your department's Operational Budgets
  • No lengthy process of Capital Budget approval required
  • Helps strengthen cash flow
  • Offers possible benefits in tax savings

IT CapEx is less fluid, extremely expensive, difficult to forecast and often involves a lengthy and cumbersome approval process, compared to routine IT OpEx, and can be subject to refusal if the budget is not available for the current year, which can have severe impact on the growth of an organisation. SaaS implies that your functional leaders and power users of various departments like Human Resource, Sales and Manufacturing can take this initiative on their own without the need to go through lengthy approval processes.

In most countries OpEx helps customers save tax depending on the accounting practices and taxation policies. The number one advantage of using OpEx to fund the SaaS service is that it represents a real cost of doing business and you only pay for what you use through monthly, quarterly or yearly subscription fees. All the burden of capital expenditures will be shifted to your SaaS provider and it would be their responsibility to deal with purchasing server equipment, maintaining data centres, networking equipment and internet hosting fees.

Pay-As-You-Go: Pay only for what you use

SaaS applications are typically based on a subscription model; billed per user and usually on a month-by-month basis: 

  • Pay only for what you actually use
  • No vendor lock-in
  • Customer flexibility
  • Act as per changing business needs
  • Cut unnecessary expense

With Pay-As-You-Go terms, instead of long-term contracts, you pay only for what you actually use, for as long as you need it. This avoids huge upfront payments and massive annual application license fees. Customers are not locked into a user license and can freely and quickly add or remove users to fit their staffing needs. The application usage can be activated or de-activated in keeping with the changing business needs. The Pay-As-You-Go nature of SaaS applications provides customers with greater flexibility and allows them to cut back on unnecessary expenses and if a customer is not satisfied with the service they can cancel their subscription and transfer to a different application provider for better results.

Pay-As-You-Grow: Start small and grow as per your need

SaaS is based on Pay-As-You-Grow model, it allows you to start small and grow in line with your needs: 

  • Freedom to adapt to the varying usage of software
  • Pay as per usage
  • Freely add or remove users

The SaaS model provides customers with the freedom to easily adapt to the varying usage of the software, depending on the demand, and pay as per usage. For example, Company A initially purchases the application subscription from a SaaS provider for 2 employees and after 6 months adds 10 users (6 months 2 users, 6+ months 12 users). This is a cost effective way of rolling out an application company wide. After seeing measurable benefits, the company may decide to provide the software to all its employees, i.e. 2,000 employees. The SaaS model allows a company to start small (less risk) and add more users if the application works for them and in the same way they can also easily remove users.

SaaS is the best suited model for companies that have frequent user-related changes.

Quick Start for Quick Profits

In SAAS model, the application is up and running in a very short timescale:

  • Quick application start
  • Save time
  • Faster business growth

There is no need to wait for ages to install, evaluate, configure the application; the SaaS vendor will manage that while you enjoy hassle-free business growth. This quick start experience and no upfront costs makes SaaS a very appealing model to a wide range of companies.

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